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Refunds & disputes
Refunds & disputes
Giving money back, and responding when a bank disputes a charge.
2 articles
Handle a payment dispute
What to do when a traveler disputes a charge with their bank, who Samba emails, and where you respond.
Refund a payment
Send part or all of a booking's money back to the traveler's card, and see what each kind of refund does to the booking.