Samba emails you when something in a workspace needs your attention. You can switch each of these emails off for yourself, separately for every workspace you belong to. Your choices do not affect your colleagues.
Change your notifications
Select your picture in the top right corner, then User settings.
Scroll to Notifications and select the tab of the workspace you want to change.
Switch off the emails you do not want.
Select Save changes.
The emails you can switch off
Sent when | |
New booking received | A customer completes a new booking online. |
New booking request | A customer submits a new request to book. |
Booking request expired | A request expires without a decision. |
Cancellation requested | A customer asks to cancel a booking. |
Installment failed | A scheduled payment fails to charge. |
Payment dispute opened | A customer disputes a charge and a chargeback is opened. |
Channel listing deactivated | A sales channel deactivates one of your listings. |
Crew task overdue | A crew task passes its due date without being completed. |
Unfilled crew slots | A departure still has unfilled crew slots two weeks before it starts. |
Think twice before switching off Installment failed and Payment dispute opened. Both are about money you may lose if nobody acts.
Emails you cannot switch off
Account emails: email verification, password reset and email change.
Billing emails: Owners and Admins always receive Samba's invoice receipts and payment failure notices for their workspace.