Workspace & team
Your team, branding, languages, plan, and account security.
15 articles
Your account
Sign-in, two-factor authentication, your profile, and your emails.
- Choose which emails Samba sends youTurn individual notification emails on or off for each workspace, such as new bookings, booking requests and failed installments.
- Turn on two-factor authenticationProtect your Samba sign-in with an authenticator app, keep your recovery codes safe, and turn two-factor authentication off again.
- I can't sign inFixes for a forgotten password, a missing verification email, Google sign-in saying "no account", two-factor codes, and too many attempts.
- Update your profile, email or passwordChange your name, profile picture, sign-in email or password in User settings, and what to expect when you change your email.
Workspace settings
Business details, branding, languages, and several workspaces.
- Brand your booking pages and emailsAdd your logo, accent color, font, display name and support email so your booking pages and traveler emails look like your business.
- Sell in several languagesChoose the languages travelers can use on your booking pages, translate your own content, and see which language pages and emails use.
- Work with several workspacesCreate a second workspace for another business, and switch between the workspaces you own or belong to.
- Update your business details and find your settingsChange your business name, website and timezone, and see which Settings page holds branding, invoicing, tax, languages and the rest.
Your team
Invitations, roles, and what each role can do.
- The invitation link isn't workingWhy a Samba team invitation link can fail — expired, revoked, already used, or opened under the wrong account — and how to fix each.
- Invite a team memberAdd a colleague to your workspace by email, choose their role, and resend or revoke an invitation that is still pending.
- Change a role or remove a team memberChange what a colleague can do, remove their access, bring them back later, transfer ownership, or leave a workspace yourself.
- Team roles and permissionsWhat Owner, Admin, Manager, User, Viewer and Field staff can each see and do in a Samba workspace.
Pricing, dashboard & help
What Samba costs, reading your dashboard, and getting help.
- How Samba's pricing worksOne free plan, every feature included. Your first $10,000 in bookings is commission-free, then Samba charges 2%.
- Get help and see what's new in SambaUse the Help menu to chat with the Samba team, open the docs and API reference, book a setup call, and read the latest product updates.
- Understanding your dashboardWhat Revenue, Net collected, Active bookings, Inflow next 30d, the action cards and the two charts on your Samba dashboard actually count.