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Change a role or remove a team member

Change what a colleague can do, remove their access, bring them back later, transfer ownership, or leave a workspace yourself.

Everything about your existing team happens on the Team page: changing a role, removing someone, restoring them, and handing the workspace to a new owner.

Before you start

You need the Owner, Admin or Manager role, and you can only act on people below your own level:

  • An Admin cannot change or remove another Admin.

  • A Manager cannot change or remove an Admin or another Manager.

  • Nobody can change or remove the Owner, and nobody can change their own role.

Change someone's role

  1. Go to Settings → Team.

    The Settings menu with Team outlined
  2. On the Active tab, find the person and select Role on their row.

  3. Pick the new role and confirm. You can choose any role except Owner. A Manager cannot grant Admin.

The change applies straight away. See Team roles and permissions for what each role allows.

Remove someone

  1. On the Active tab, select Remove on the person's row.

  2. Confirm.

They lose access immediately and move to the Archived tab. Nothing they created is deleted.

If the person is also part of your crew, their crew record is archived too. Their confirmed assignments on upcoming departures reopen as unfilled slots, and they are not emailed about it. See Crew roles and members.

Bring someone back

Open the Archived tab and select Reactivate. The person gets their access back with the role they had before. You cannot re-invite an archived member by email; reactivate them instead.

Transfer ownership

A workspace always has exactly one Owner. Only the Owner can hand it over, and only to a current Admin.

  1. If the new owner is not an Admin yet, change their role to Admin first.

  2. On the Active tab, select Owner on that Admin's row, then confirm in the Transfer Ownership window.

You become an Admin. The new Owner is now the only person who can open the billing portal.

Leave a workspace

Select Leave Workspace on your own row. You are archived like any removed member, and an Owner, Admin or Manager can reactivate you later. The Owner cannot leave until they have transferred ownership.

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