An experience is a trip you sell. This covers building one and putting it live.
Choosing a trip type
When you create an experience, you'll pick a type:
Multi-day tour — priced with packages, e.g. Standard vs Premium.
Day tour / activity — priced with passenger types instead (e.g. Adult, Child, Concession), each with its own price, plus optional pickup points.
Choose carefully — the type can't be changed once the experience is created.
Building it
Open an experience and fill in its sections:
General — trip type, name, duration, difficulty, and group size.
Pricing & Participants — for multi-day tours, your packages, a payment plan, and any add-ons; for day tours, your passenger types and pickup points, plus any add-ons.
Content — the content that makes up your public trip page, plus any traveler tasks.
Departures — when the trip runs (see Setting your availability).
You can save and come back any time — an experience stays a private draft until you publish it.
Day tour passenger types and pickup points
Day tours use passenger types instead of packages:
Give each type a name and price (e.g. Adult $50, Child $25), and optionally a minimum/maximum count per booking.
Turn on "Doesn't take a seat" for types that ride along without needing a spot, like a lap infant — they won't count against your departure's capacity.
Pick one passenger type to show as your trip page's headline "from" price, if you'd like — skip it and no "from" price is shown.
Add pickup points if you offer pickup — give each one a name and, optionally, a time before departure (a 30-minute pickup point on a 9:00 departure shows travelers an 8:30 pickup time). Add at least one and travelers must choose a pickup point at checkout.
Day tours always book on fixed dates — on-request booking and payment plans aren't available for this trip type; day tours are always paid in full.
Publishing
When you're ready to go live, use Publish — it's on both the view and edit screens, so you can publish without leaving the editor. Only team members who can edit the experience see the button. When you click it, Samba checks that everything a traveler needs is in place:
a title, duration, and maximum group size,
a description,
at least one package (multi-day tours) or passenger type (day tours),
at least one departure,
a meeting point (in the Practical info section), and
at least one way to book (fixed dates or on-request).
If anything's missing, Samba won't publish and tells you exactly what to complete first. Publishing from the editor uses your saved work, so save your changes before you publish.
Publishing puts the experience on your public trip page. Unpublish any time to take it back to draft and remove it from public view — your existing bookings aren't affected.
Duplicating
To reuse a setup, duplicate an experience. The copy comes in as a new draft with its own web address, keeping your packages, add-ons, and — for day tours — passenger types and pickup points, so you can tweak it without touching the original.
Good to know
A Free plan includes up to 3 experiences; paid plans include more. See Plans and what's included.
Renaming an experience's web address keeps old links working — visitors are forwarded automatically.
You can also list an experience on GetYourGuide. Open it and use List on GetYourGuide in the page header to map it onto a GetYourGuide product — see Selling on GetYourGuide.
If a passenger type is used in an active GetYourGuide listing, pause that listing first before you can delete the passenger type.
Booking cutoffs (how close to departure bookings close) default to 1 day for multi-day tours and 2 hours for day tours if you don't set your own; on-request defaults to 3 days.