Bookings can come in on their own — when a traveler books through your trip page or a widget — or you can create one yourself for a customer.
Creating a booking yourself
Use New booking and follow the steps:
Customer — find an existing customer or add a new one.
Trip — choose the experience and a departure, or set up a one-off private date.
Travelers — add each participant, their package, and any add-ons.
Payment — apply a discount if any, then choose how to collect:
Send a payment link — the customer pays online, in full or on a payment plan.
Mark as already paid — record a booking you've been paid for offline (cash or bank transfer) and confirm it right away.
What you can do that travelers can't
When you create a booking yourself you can:
overbook a departure when you need to (you'll see a warning, not a block),
mark a booking paid offline, and
create a private one-off date for the booking.
How traveler self-booking works
When a traveler books through your site, they choose their trip, add travelers and add-ons, and pay — either the full amount or a deposit if you offer a payment plan on a multi-day tour. Day tours are always paid in full; payment plans aren't available for them. Their seats are confirmed once payment goes through, and you'll see the booking in your dashboard.
Bookings can also arrive from GetYourGuide
If you connect and list a trip on GetYourGuide, bookings placed there come straight into Samba, already confirmed — travelers never go through your Samba checkout. See Selling on GetYourGuide.