Samba has one plan, and it includes everything — unlimited team members and experiences, discount codes, the task library, email logs, custom payment plan templates, and full branding control. You manage your billing in Settings → Plan & subscription.

Instead of a monthly fee, Samba charges commission: 2% of your booking volume, free until you pass $10,000 in lifetime bookings. Bookings that come in through a connected sales channel like GetYourGuide are commissioned separately, at the same 2% rate, against that same $10,000 threshold — shown as its own line on your billing page once you've connected a channel.

The "Powered by Samba" mark on your booking pages, emails, and PDFs can't be removed today.

Your billing page shows your commission progress toward the $10,000 threshold and what you owe this period, split by direct and channel bookings. From there you can view your invoices and update your payment method or billing details via the Stripe billing portal.

Only the workspace Owner can open the billing portal to update payment details.

Since there's just one plan, there's nothing to switch or cancel — your subscription runs for as long as your workspace does.

If you skipped adding a card when you first set up your workspace, that's fine — opening the billing portal for the first time sets everything up automatically, so you can add your card and billing details right there.

If a scheduled payment fails, you'll see a banner prompting you to update your payment method. Your workspace and your team keep working normally while you sort it out — nothing is paused or locked.