Samba has three plans. You manage yours in Settings → Plan & subscription.
The plans
Plan | Price | Team seats | Experiences | Extras |
Free | $0 | 1 | 3 | — |
Pro | $49/mo | 5 | 25 | Discount codes, task library, email logs, custom branding, custom payment plans |
Growth | $99/mo | unlimited | unlimited | Same as Pro |
On every plan, commission is 2% of your booking volume — and it's free until you pass $10,000 in bookings. Bookings that come in through a connected sales channel like GetYourGuide are commissioned separately at a lower 1%, against that same $10,000 threshold — shown as its own line on your billing page.
Changing your plan
Upgrades take effect right away.
Downgrades take effect at the end of your current billing period, so you keep what you've paid for until then.
If you're using more than a lower plan allows (say, more team members than its seat limit), you'll be asked to reduce first before downgrading — nothing is deleted automatically.
Cancelling
Cancelling moves you to the Free plan at the end of your period rather than shutting your workspace down — your trips and bookings stay put, and commission still applies. You can resume any time before it takes effect.
Invoices and your card
View your invoices and update your card from the same page, via the Stripe billing portal.
Only the workspace Owner can change the plan, cancel, or resume.
If your subscription lapses
If your subscription payment fails and isn't resolved, team members other than the Owner temporarily lose access to the workspace. The Owner keeps access so they can update the card and re-subscribe — nothing is deleted while this is sorted out.