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What your new workspace includes

The cancellation policies, payment plans, tasks, sample trip and settings Samba adds to every new workspace.

Every new workspace comes with starter content, so you are not building from a blank page. All of it is yours to edit.

Starter content

What

You get

Where

Cancellation policies

Flexible: 100% refund up to 14 days before departure, 50% up to 7 days. Moderate: 100% up to 60 days, 50% up to 30 days. Strict: 50% up to 60 days. Moderate is your workspace default.

Settings → Cancellation policies

Payment plan templates

50 / 50, and Deposit + balance: 30% deposit, 70% due 30 days before departure.

Settings → Payment plans

Task library

Emergency contact, passport upload, passport number, passport expiry, dietary preferences, and a Legal documents checkbox.

Settings → Participant tasks

Sample trip

A draft "Sample: 5-Day Mont Blanc Trek" with a Standard package, a meeting point, and one departure about 60 days out with 12 seats.

Settings → Experiences

There is no "pay in full" payment plan because every experience already offers 100% on booking as a built-in choice.

The Legal documents task links to placeholder documents. Replace them with your own waiver or terms before travelers see it.

The sample trip is complete enough to publish once your workspace is activated, so you can try the whole booking flow. Edit it into your own trip, or archive it when you no longer need it.

Starting settings

Setting

Starts as

Public display name

Your business name

Support email

The owner's email. Travelers' replies to Samba emails go here.

Language

English only

Tax

Your country's standard VAT rate, with tax collection on. In the US, Brazil, Hong Kong and Gibraltar, tax collection starts off.

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