An experience is a trip or activity you sell. You create it in a few fields, then fill in pricing and content at your own pace. It stays a private Draft until you publish it.
Before you start
Decide whether you are selling a Multi-day tour or a Day tour / activity. The type sets how the experience is priced and scheduled, and it cannot be changed later. See Multi-day trips and day tours.
Create the experience
Go to Settings → Experiences and click New Experience.
Choose the Type.
Enter the Title, Duration, Difficulty and Group size. The group size Max is required: it is the default capacity of each new departure.
Click Create. Samba saves the experience as a draft and builds its web address from the title.
Fill in the details
The editor has one tab per topic. Work through them, then click Save changes.
Tab | What you set there |
General | Title, duration, difficulty, group size, web address and search settings. |
Pricing & Participants | Packages for a multi-day tour, or participant types and pickup points for a day tour. Also the payment plan, add-ons, cancellation policy and the information you collect from travelers. |
Content | Cover image, description and the blocks that make up your trip page. |
Communication | An optional note added to the confirmation email. |
Crew | Shown only when Crew Management is on. The crew roles this trip needs. |
The form saves as a whole. If one field on any tab has an error, nothing is saved on any tab. A notice names the problem: fix it and save again.
The Completeness bar above the tabs shows how far along you are. Click What's left? to see what is still missing.
What happens next
Decide when the trip runs: set your availability and departures.
Check how it looks to travelers with the live preview.
When the required items are done, publish the experience.
Is there a limit on how many experiences I can create?
Is there a limit on how many experiences I can create?
No. You can create as many as you need.
What is the difference between Group size min and the minimum party size?
What is the difference between Group size min and the minimum party size?
Group size min on the General tab is shown to travelers for information and enforces nothing. The smallest booking checkout accepts is the Min party size on the Manage schedule page. It is 1 when left blank, and cannot be higher than the group size max.
Can I delete an experience?
Can I delete an experience?
No, because past bookings point to it. Archive it instead.