Departures & availability
Scheduling dates, managing capacity, and pricing specific departures.
13 articles
Managing a departure
Capacity, date changes, the calendar, participant lists, and canceling.
- Cancel a departureCall off a date, cancel its bookings, refund travelers in full or per your policy, and email them, all from one window.
- Change a departure's date or timeMove a departure to a new date or time and let the travelers booked on it know in the same step.
- Change capacity or close a departureAdd or remove seats on a departure, or stop taking bookings for it without canceling anyone.
- Download a participant listGet a PDF of everyone booked on a departure, with contact details, answers, notes and add-ons, to hand to your guide.
- Use the departures calendarSee every departure day by day, check how full each one is, and open a departure to work on it.
- Why can't travelers book a departure?A date is on your calendar but travelers can't book it. The four usual causes and how to fix each one.
Departure pricing
A different price for one date, early-bird and last-seat offers.
Scheduling
Recurring schedules, one-off dates, cutoffs, and default times.
- Add a one-off departurePut a single date, or a handful of dates, on sale for an experience without creating a recurring schedule.
- How departures and availability workWhat a departure is, how seats and the Sold out status are worked out, and when travelers can book a date.
- Pause, change or delete a recurring scheduleStop a recurring schedule from adding dates, edit its pattern, or remove it, and choose what happens to its upcoming departures.
- Schedule recurring departuresCreate a daily, weekly or monthly schedule that keeps adding departures to your calendar for you.
- Set your booking cutoff and default departure timesChoose how late travelers can book, the smallest party you accept, and the start time new departures get.